Neck Pillow With Velcro Ties in Sunbrella® Fabric (18 Colors Options!)

Q: Will DuraWeather poly outdoor furniture fade, crack, or rust?

Q: How long do hammocks take to ship and what is the assembly time?

Our hammocks and stands are shipped within 24 to 48 hours and assembly time is only 3 minutes or less.

Q: Are the canopies of umbrellas washable and will it fit in my washing machine?

The canopies of all of our umbrellas are easily removable with no need for tools to take off. The fabric canopy can be thrown in the wash. To dry, simply put the umbrella canopy back on the frame of the umbrella. Do not put the umbrella canopy in the dryer. The umbrellas stems are a universal 1-1/2" inch diameter.

Q: What if my product does not arrive?

DuraWeather® guarantees the successful delivery of your order with the shipping address you provide or your money back.

Q: Do the hardwood lanterns come with a remote control?

Yes! The lanterns also require AAA batteries, which must be purchased separately.

Q: How long will it take to receive my order?

Our ship dates are listed in large bold font underneath each product title name as well as on each product categories header. It is also found on our weekly newsletter if you are subscribed.

Q: What does the grade of wood mean on teak furniture?

Lumber is graded based on the quality and appearance of the wood. This depends on various factors like the type of wood used and the number and types of defects. Our quality Grade A Perhutani Teak is free from: bow, check, crook, cup, knots, shake, split, twist, and wane.

Q: How do I assemble my new poly outdoor furniture?

Easy-to-follow assembly instructions are included with every purchase on most items. Assembly of our poly outdoor furniture takes approximately 3-5 minutes for chairs, and only requires a wrench. Assembly of tables, chaise lounges, swings, and larger sets take approximately 10-15 minutes. To ensure you have absolutely no hassle assembling our furniture, we've even included simple assembly videos for certain products.

Q: Will poly furniture scratch or show marks easily?

DuraWeather poly lumber is one of the highest strength-to-density materials on the market and withstands scratching from common everyday use of plates, glasses, keys, phones and all other commonly used items. Traditional teak wood is excellent for outdoor use and has an incredible strength to density ratio and is not easily scratched or marked.

Q: How does poly lumber compare to wood?

Unlike traditional wood, DuraWeather poly outdoor furniture is maintenance free. You won't have to go through vigorous efforts to stain, sand, and waterproof our material every year. Not only that! You won't have moldy, rotten, insect infested furniture. Our poly outdoor furniture resists these nasty culprits! The only wood we stand by for outdoor use is Teak Grade A only as it is best for outdoor protection from nature's harsh elements and insects.

Q: What is DuraWeather's product warranty?

Our warranty varies per product. Please see our complete warranty information page for more details.