Contact Us

Main Headquarters:

187 Old U. S. Hwy 17, Hertford, NC 27944

United States of America

Phone: 252-512-4191

 

Purchasing & Sales: sales@duraweather.com

Order Statuses:  Orderinquiries@duraweather.com

Commercial Sales:  Commercial@duraweather.com            Commercial Phone: 725-233-0269

 

Customer Service Hours:                            Monday-Saturday 10:00AM EST to 6:00PM EST

Our Customer Service Department is Closed on Sunday 

(Requests for statuses of an order are typically answered within 24-48 business days. In order to ensure we help customers in a timely manner all status inquiries that have not exceeded the latest estimated ship date will not be processed)

We are dedicated to the absolute satisfaction of our customers. If you have any questions regarding our products or services please feel free to contact us. If you are calling regarding the status of an order, please note that until your furniture is completed and ships your tracking number may say 'awaiting pickup via UPS or FedEx'. Please know that we fulfill orders chronologically and work as quick as possible to provide you with our maintenance free poly furniture.