Contact Us

Customer Service Hours

Mon - Fri 10:00 AM EST to 4:00 PM EST
Closed Saturday and Sunday
Order Statuses: status@duraweather.com
(Statuses of orders are typically answered within 2-5 business days)
Purchasing & Sales: sales@duraweather.com

Phone: # 760-833-2969

We are dedicated to the absolute satisfaction of our customers. If you have any questions regarding our products or services please feel free to contact us. If you are calling regarding the status of an order, please note that until your furniture is completed and ships your tracking number may say 'awaiting pickup via UPS or FedEx'. Please know that we fulfill orders chronologically and work as quick as possible to provide you with our maintenance free poly furniture. 

Due to the extremely high demand, at times some colors may be on back order and shipped in up to 10 weeks from date of purchase.