Contact Us
Main Headquarters:
187 Old U. S. Hwy 17, Hertford, NC 27944
United States of America
Phone: 252-512-4191
Purchasing & Sales: sales@duraweather.com
Order Statuses: Orderinquiries@duraweather.com
Commercial Sales: Commercial@duraweather.com Commercial Phone: 725-233-0269
Customer Service Hours: Monday-Saturday 10:00AM EST to 6:00PM EST
Our Customer Service Department is Closed on Sunday
(Requests for statuses of an order are typically answered within 24-48 business days. In order to ensure we help customers in a timely manner all status inquiries that have not exceeded the latest estimated ship date will not be processed)
We are dedicated to the absolute satisfaction of our customers. If you have any questions regarding our products or services please feel free to contact us. If you are calling regarding the status of an order, please note that until your furniture is completed and ships your tracking number may say 'awaiting pickup via UPS or FedEx'. Please know that we fulfill orders chronologically and work as quick as possible to provide you with our maintenance free poly furniture. Terms and conditions for cellular usage, by submitting your order or placing items in your cart, you authorize DuraWeather Poly to send text messages with offers and other information. Message/data rates apply. Consent is not a condition of purchase.